growing up next to my father, who was a manager in a small company. I spent hours watching him manage a small group of employees. In those days, the definition of a manager in the context of Bhutanese business was to give order to subordinates and their followers. I also had this notion of the term manager. However, as my education grew, my idea of ​​a manager transformed into a more positive approach, whereby managers are not simply a boss but a leader and planner who coordinates a path to success. I believed that it was important for any professional manager to understand the rapidly growing technological advancement. Therefore, I undertook my undergraduate course in electronics and communication in combination with other relevant management fields. After successfully completing it, I joined as a professional manager in the business department of the telecom company “TashiCell” in Bhutan. I was responsible for managing a group of employees consisting of marketing manager, customer service and call center representatives. Some of the skills I adopted during this time were leadership, team management, time management and decision making. As a manager, my direct supervisor was the company's general manager. In the sales department we had a total staff of 55 people, so I had to manage 3 marketing people, 7 call center representatives and 10 customer service representatives. My technical knowledge in the field of mobile communication and the skills learned from the short management course have equipped me with many skills to manage the team. However, Tashicell being a young private operator and second largest telecom operator, it still has a long way to go before achieving beyond excellence. The sales department is the face... at the center of the card... its problems as a lesson to learn from for future use. They see it as an opportunity to learn new experiences. Having multiple alternatives would be a better option than just one solution. It gives you the freedom to choose the one that best suits your needs. Additionally, you can keep other alternatives as a backup plan during other setbacks. In conclusion, it is obvious from the details and examples presented above that managers are always connected to the company's goals. Managers should truly understand their duties which mainly include planning, organizing, leading and controlling. To define the best management plans it is mandatory for a manager to master the necessary skills such as leadership, team management, communication, decision making, learning, etc. However, there are still gaps that managers should consider for improvement.