The CEO was upset because the agreement states that if the project doesn't finish on time the client is entitled to pay 10% less than the original agreement . So every project deadline is very important. When the COO asked the project completion date from the app developer, Mr. Larry, he was pissed off and too angry with the COO. He also had personal family problems. He was asking for a break from work, but since every project has a delivery deadline. There wasn't enough time to replace someone who could handle Larry's job. Larry believes he is underpaid. The COO is giving more work for less