Dillard's is an excellent example of what can go wrong when a management model from the past is applied to modern progress and technologies. They are not growing with consumer wants or employee needs and are becoming an obsolete brand. Instead of emphasizing satisfaction rates, they emphasize bottom line profits. While this formula has contributed to the company's success and enabled national growth at the turn of the century, it is also causing employee morale to plummet, which is known to reduce customer attraction and rates of satisfaction. Management is the basis of how a given organization operates and how it operates. every activity carried out is organized in such a way as to make every day possible and profitable for the overall good of the company. Levels of power and responsibility are classified based on the skills, education, and experience level of each individual in an organization. Management has many levels depending on each individual company and its size. This may consist of several people reporting to one main operational leader, or thousands upon thousands reporting to different levels of management (Bauer & Erdogan, 2012). Occasionally, conflicts and problems will arise at the management level because the basic instinct of human nature requires disagreements and social interference. However, it is up to the upper management level to address the problems that arise in a timely and effective manner for the benefit of all parties involved. Management discrepancies can occur for several reasons, the main one being various attitude problems. If team members feel undervalued or exploited, they will show their feelings of discontent and this can cause serious problems if not handled immediately. The second concerns communication issues,......half of the document......July). The worst American companies to work for. Retrieved from 24/7 Wall St.: http://247wallst.com/special-report/2013/07/19/americas-worst-companies-to-work-for-2/2/Robertson, K. (2005) . Retail Leadership Ideas. Retrieved from The Robertson Training Group: http://www.fearless-selling.ca/downloads/Motivate%20Your%20Retail%20Team.pdfSegel, R. (2012, May). Recommended article: A guide to motivating employees. Retrieved from Rick Segel and Associates: http://www.ricksegel.com/blog/bid/75171/Recommended-Article-A-Guide-to-Motivating-EmployeesVarious Employees at Dillard's. (2014, February). Dillard. Retrieved from GlassDoor: http://www.glassdoor.com/Reviews/Dillard-s-Reviews-E202.htmWorley, D. L. (2013, April). Definitive Proxy Statement of Dillard's Inc. Retrieved from Investor: http://investor.shareholder.com/dillards/secfiling.cfm?filingID=1047469-13-4033&CIK=28917
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