IndexPersonalityCorporate culture and employee motivationLeadership stylesConclusionThe importance of organizational citizenship behavior has long been underestimated, until in the 1960s Katz (1964) recognized that not only does it play a fundamental role in training of organizations also allows them to work effectively. Organizational citizenship behavior, also known as OCB, has been defined as “an individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and overall promotes the efficiency and effective functioning of the organization (Body, DW, 1988, p.4).This essay will examine four factors that cause some employees to engage in OCB more than others: personality, company culture, motivation, and leadership style shouldn't violent video games be banned"? Get an original essayPersonalityConsidering that OCB can be classified as a prosocial action, one cause of OCB may be a prosocial personality orientation that encourages people to help members of a organization without expecting anything in return. Individuals who fall into this category usually have a prosocial personality that tends to outweigh other personality traits. (Penner, LA et al., 1997) As Podsakoff et al. (2000), those who have a prosocial personality are very likely to help others without being asked to do so by their superiors. But what distinguishes an employee's altruism from that of someone who helps others, even if they don't belong to the same group or organization? An answer to this question is provided by Organ et al. (2006), who observed that group cohesion was significantly and positively related to altruism, courtesy, conscientiousness, sportsmanship and civic virtue, while perceived organizational support was significantly related to employee altruism. employees, which has a positive effect on the overall working environment and the company. Corporate culture and employee motivationCorporate culture is made up of a set of values, rituals, beliefs and many other elements, depending on the individual company, which are usually fixed when a company is created and tend to change over time . OCB can certainly be used to develop a healthy corporate culture that promotes and encourages prosocial behavior among employees. However, it is up to management to establish a set of principles, values ​​and rules on which the organization will be based and to which its members will refer. Therefore, leadership is one of the main forces that shape and determine corporate culture. OCB may satisfy different needs or motivations for different individuals, measuring these motivations allows for a better understanding of OCB and how it will affect a business. (Penner, L.A. et al., 1997). Motivation is a factor that, similarly to OCB, can help improve a company's productivity and employee satisfaction and therefore positively influence any work environment. Therefore, it is crucial that management is familiar with these simple but fundamental concepts, in order to motivate and energize employees, while maximizing the company's profitability. This way, employees would learn faster, their training would take less time, and the company would save money. Leadership Styles Early research shows that employee OCB is influenced by two main factors. (Bateman, T.S., Organ, D.W., 1983; O'Reilly, C., Chatman, J. 1986; Smith, C.A. et al., 1983) One.