Case Study: Managing a Diverse Workforce Pak Sweets' main problem is managing a factory with diverse ethnicities that have continually resulted in conflict. Ethnic conflicts in the Pak Sweets factory turned into riots, which led to damage to company property. The company's Managing Director, Mr. Shiekh Farrukh Niaz, is also facing the challenge of taking decisive action to consolidate the factory as the possibility of crippling trade union strikes and lockouts looms. It has been noted that diversity at Pak Sweets is the root cause of huge problems in the factory (Farrukh et al, 2016). Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay There is the problem of the company's damaged reputation due to the constant conflicts that arise from ethnic differences and discrimination within the company. The company's reputation is damaged by claims that promotions and other development initiatives are only awarded to people with a particular ethnic identity. Attempts by the company's CEO to rebuild the company's reputation led to further problems as complaints of ethnic discrimination were recorded among operations managers. The company is faced with the challenge of downgrading or hiring new workforce to improve services and human resources. factory reports. However, even the idea of ​​bringing in new workforce is surrounded by uncertainties as the company cannot afford to provide lavish benefits to its employees. The main issue of Pak Sweets is, therefore, the promotion of peace and harmony among the company's workers who come from different ethnic backgrounds. The CEO of Pak Sweets Company can solve the current problems in the diverse workforce by focusing on achieving global-local balance. It is known that tension that can never be resolved in businesses is normal in global affairs like Pak Sweets factory. Although the factory has people of different ethnicities, the CEO has the responsibility to serve the regional and national markets according to the requirements of the company's local conditions. The CEO must learn the culture of the local people so that working conditions do not contradict the expectations of the surrounding community. The leadership of the company's CEO must meet the standards of leadership requirements across cultures (Akram, 2015). Reports indicate that the only alternative to bring peace and harmony in a global factory is through internationalization of the management team. Employing professionals with multicultural backgrounds in a company can be the main reason for success if the CEO balances the international and local interests of the company. Data indicates that culturally diverse teams suffer from the Tower of Babel syndrome, where workers talk past each other and teamwork breaks down. It is the CEO's job to ensure a balance between workforce and working conditions to ensure a neutral working environment where different people feel comfortable (Jung Hong & Doz, 2013). Please note: this is just an example. Get a custom paper now from our expert writers. Get a Custom Essay Employing professionals with multicultural backgrounds while maintaining a balance between cultures would be crucial to minimizing instances of ethnic-based conflicts. Achieving global balance in the company would also present an opportunity..