Topic > Increasing Communication Among Employees: The Johari Window, Moderated Discussion, and Rhetorical Model

IndexAbstractIntroductionProblem 2Problem 3ConclusionBibliographyAbstractThis paper finds out what kind of problem occurred due to a lack of communication. The goal of this document is to increase communication between employees. So they appoint me as a communication expert to solve their company's communication problem. When I discovered the problem, I suggest a solution with the help of different communication models such as: Johari window, moderated discussion and rhetorical model. If communication problems occurred in the plant, the plant's productivity and production efficiency would decrease. So healthy communication between employees is the most important factor in running a manufacturing plant smoothly. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essayIntroductionWhat is communication? How important is communication in plants? Exchanging information by reading, writing, or using some other means called communication. Effective communication is a very important factor for the development of an organization or production plant. It is something that helps the manager to carry out the basic tasks and functions of management such as planning, organizing, motivating and controlling. Communication directly or indirectly affects the efficiency and productivity of the manufacturing plant. Good communication increases internal and external relationships, gives clarity to understand the perfect and true massage, etc. I am elected communication expert to solve the company's communication problem. So, I am suggesting a solution to their communication problem with the help of different communication models. Precor was founded by industrial designer David Smith in 1980 as Precision Corporation. Precor's headquarters are located in Washington state, USA. Precor sets the standard for quality, innovation and performance in the sports equipment industry. Precor is recognized as a global industry leader, providing cutting-edge fitness equipment to health clubs, gyms, hotels, spas and private homes around the world. In 1985, Precor launched treadmills, rowing machines and electronic ergometer bicycles. Precor introduced the world's first elliptical fitness cross trainer in 1995. Then, in 2007, Precor launched the revolutionary Adaptive Motion Trainer (AMT), an innovative cardio machine that constantly and fluidly adapts to your stride length and movement . as trends, estimates and forecasts, the value of the European fitness equipment market is expected to reach $3.9 billion by 2024. They are one of the leading suppliers in the global fitness equipment market. So now Precor wants to establish a market in Europe. They open a new production plant in Germany. Some employees come from the United States, others from European countries. So, there is a cultural diversity in the establishment and there is a loss of communication between the management and the employees, employees and employees. Due to this the system does not work well and the efficiency of the system decreases. Discussion of the Problem One day I found out in the factory that the production line had a problem (they needed more raw material, they had a quality problem, or one of their machines had broken down) and the employee has two choices about it. In the first case, they might go to the supervisor's desk and talk over the public address system (which some people don't like). In the second, they could wander aroundestablishment looking for the right person. Despite this situation, person seeking help (all wasted movement), the production line did not go well due to poor communication between two departments or two different personalities. Problem Hint: Here in the first problem, there is a lack of communication, self-awareness, interpretive relationships, group dynamics, and team dynamics. So, I would like to solve this problem with the help of The Johari Window. About the Johari Window In 1955, American psychologists Joseph Luft and Harry Ingham published the proceedings of the Western Training Laboratory in Group Development of the UCLA Extension Office. It is one of the few models that emphasizes “soft skills” such as behavior, cooperation, empathy, intergroup development and interpersonal development. It is a great template to use because of its simplicity and can be applied in a variety of situations and environments. This model is based on four grid formats, with each quadrant representing a current state of progress. The four quadrants in fig. 1. Let's see how the Johari window works with an individual within a team for our situation. In this method, there are two factors at play within the Johari window. The first factor is what you know about yourself. The second factor is what others know about you. Public: - what the person knows about himself and what others also know. Individuals can build trust with each other by disclosing information to others and learning about others from the information they, in turn, reveal about themselves. Blind: - what others know about him/her, but he/she doesn't know it. With the help of feedback from others, you can become aware of some of your positive and negative traits as perceived by others and overcome some of the personal issues that may be inhibiting your personal or group dynamics within the team.Private:- what it does a person knows about himself that others don't know. There are also aspects of yourself that you are aware of but may not want others to know. Unknown: - the person and others do not know themselves. The four-quadrant area should be changed if you tell someone about an aspect of your life that you previously kept hidden. For example, perhaps you don't feel comfortable contributing to large group discussions and you disclose this to your team. So your public area increases and your private area decreases. Another way to increase your public dial by asking people for feedback. When feedback is given to you honestly, it reduces your blind quadrant. How to use the Johari window I will explain the Johari window model to the team. Then give them a printout of the Johari window with only positive adjectives to increase positivity among them. Let them start thinking about how to open up everyone's public area. Start with a small group to share everyone's responses and feedback. The more the team opens up and reveals their thoughts, feelings, ambitions and goals, the more trust will be built between them. Encourage them to give each other feedback not only for increasing the blind quadrant but also for personal growth. To increase the team's development and understanding between them they focus on feedback, shared discovery, self-discovery and self-disclosure. Positive, constructive feedback is a great way to develop good communication skills, so it's worth spending time on. Johari window model can help us to see our behavior and thoughts and through that we can change our behavior, our thoughts, our thought process at some level. It directly or indirectly improves our communication skills. This is very useful while working. In onemulticultural manufacturing plant, this model is very useful to increase communication between different departments and levels. In a multicultural environment, some people are open and accepting in their approach to feedback, while others are not. Additionally, people may take feedback personally and become offended about it. So it is very important to think about the feedback personally without taking it personally. By following this method, company employees share more information and communication between them increases. They discuss with each other more and work with each other. This way, trust and deep relationships are built more. As people know increase in productivity of each other company. They collaborate during work and the trust between them increases. Therefore, they will be able to work more efficiently. Problem 2 The manufacturing plant was started recently, so many employees are fresh. While touring the factory, a senior supervisor told the new employee, “This machine costs $1.5 million. Don't screw it up and try to make only good parts. After some time I went to the new employee and talked to him. He said, “The supervisor taught me for about 5 minutes on this machine and told me how to make good parts, now he thinks I know everything about how to make good parts.” new employee and I think there is a communication problem. Some employees didn't know each other so they didn't interact very well with each other. The new employees didn't feel empowered about it. I would like to give a suggestion for this problem and it is a moderation method. I will be a moderator between the new employee and his team or his supervisor. Moderation is a method of working in a team or small group and is supported by a moderator. Moderators should depend more on their own knowledge of the topic to guide and direct others towards specific issues and let them try to discuss or debate that topic. With the following guidelines for moderation, I aim to provide you with a simple and understandable tool with the help of which you could achieve the following results in your teamwork, cooperation group and business meetings:Participants reach a level higher cooperation. The notorious talker or self-entertainers are disciplined. Enough time is saved for important issues. The problem-solving power of work groups is systematically increased. Participants' motivation, creativity and satisfaction with their work increase. Icebreaker activity, event or game that is used to comfortably interact with each other and work together seamlessly. The icebreaker activity is an effective way to start training sessions or team building events. So, the icebreaker method can be the moderator's best friend. There are many icebreaker games and events that increase communication, information, knowledge, etc. This is very useful when a company recruits a lot of new and fresh people. How to use the moderation model: As a moderator, I will solve communication problems with the icebreaker method. This interactive session is used to help people get to know each other and feel comfortable during this process. In this case, you need to create a group. So, first, let them connect and feel comfortable in a group of strangers. It's a great way to attract people and actively engage them during upcoming events. The main idea is that all participants are asked to share two true and one false facts about themselves and the audience has to guess which one the lie is. I prefer to start this game with new employees. It's agreat way to relieve pressure and make the presentation fun and thanks to this members are also informed about new employees. To quickly engage all participants, use a live poll so everyone can take part. After the 2 minute time limit, comment on the results or ask people to share the story behind each answer. In this game, all participants participate individually. One person starts with one word and then the next person must say a word whose first letter must be the next last letter of the previous word. Whoever cannot speak is out of the game and the game starts again. This game improves their speaking and thinking skills spontaneously. It is very useful during some emergency assignments or to find a solution to a problem. In this game, everyone has to make a list of favorite things such as five favorite cities, color, food, games, etc. Then he tells everyone. This helps people get to know everyone's interests and, if someone has a common interest, increase their mutual understanding during the team building process. During the coffee break, people need to learn 2 to 3 new stories from different people. Some people are very talkative and have the mastery of expanding their network, but some people are a little shy to talk to different people and start conversations with strange people. After the break you give them a ball and pass it to the next person with the music on. When the music stops, he/she has to tell that story. This game increases their communication skills with strangers and gives them the confidence to talk to strangers. All you need is to generate a list of funny or lighthearted questions that anyone can comfortably answer in a fun way like: If you were a fruit, which one would you be? If you were in a chocolate or ice cream world where everything was made with chocolate or ice cream, what would you do first? Then give them a copy of this type of list of questions and after a while ask them for the answers. This game tests their capacity for innovative ideas and thinking. Discussing their ideas helps others think of new or out-of-the-way things to increase their creativity. Most of all everyone likes to play with snowballs and snowball fight always reminds of childhood memories or funny moments. Here we are with a ball of paper. Here we provide a document which contains some questions like: how do you feel today, what do they learn today, what is your feedback about this event and they have to answer some of these questions in 2 or 3 words. Then crumple the paper and pass it to the speaker (me). I'll take some of your paper balls and read them. The variety of responses should elicit a lot of laughter. In my opinion, moderating events and meetings always focuses on keeping the flow of communication and information clear and accessible to everyone at all times. In this sense, the moderator is a kind of information manager during this period. The moderator helps to increase the communication process during the event and also helps the participants to improve their communication skills. It is also very useful during working hours. The ice braking method is very useful for company employees. Communication, self-confidence and information about teammates increased. When a company requires a new one for a specific project or assignment, it's easy to create a new team. They know more about each other, so their teamwork increases and their time management and mutual understanding are now better. Overall it is very beneficial for the company to increase productivity and efficiency. Problem 3 Last year it failed to introduce a new oneproduct in the customer and gym equipment market. They have a good technical and management team, but at that time they failed to meet customer needs, only because the communication between different departments was not very good. They are all good in their department but when they have to work together their efficiency decreases. Due to the bankruptcy last year, they did not get a contract from their client and their reputation also collapsed. They don't know what kind of marketing or product development strategy was used to solve this problem. I suggest that the rhetorical model can solve this problem. Here is a lack of communication and understanding between company departments. Rhetoric is a technique for using language more efficiently and effectively in speaking and writing. Rhetoric has three modes of use: Ethos, Pathos and Logos. These three ways help you convince your customers. The study and uses of writing, speaking, and displaying rhetoric refer. 2,500 years ago, rhetoric referred to communication and argumentation essential to public, political, and legal life in ancient Greece. Rhetoric is defined by the famous ancient philosopher Aristotle. The purpose of rhetoric is to achieve the writer's or speaker's hopes of clarifying difficulties, informing, persuading, examining. Rhetoric has three modes: Ethos, Pathos and Logos. The persuader convinces the audience through authority or credibility. This is the way to convince the audience with the help of emotions. With the help of reason, facts and figures convince the public. Last year they had to deal with the failure to introduce a new product to the market because the various department managers and technicians of the company did not adequately discuss the products. The marketing department works hard to promote a new product in the market. They have all the information about the products, so you also decide the price of the product. They refer to that price to introduce new products to the market and customers. But due to lack of communication, they forgot to consider some basic parameters like size, weight, etc. When they were planning to deliver that product, they encountered some huge errors. They forgot to consider its size and weight. The previous model is smaller and lighter than the new model. The new model was larger and rather heavy to transport. They thought they could deliver according to the customer's request, but due to some error they did not meet the delivery of the order time after time. At that time, they had two options: one is to charge customers extra for delivery and the second is to have more trucks to deliver their products. If they choose option one, customers will have to pay more than what they decided during marketing. If they choose the latter, the company's profit will decrease and they will lose. So, decided that if the customer is within hundreds of kilometers, he will get free delivery and if he is not within range, the customer will have to pay extra delivery cost. In this solution, they save the company large losses, but at the same time the company loses customer satisfaction and trust in them. So now, before introducing a new product to the market, they prefer to consider all the factors that should influence the success of the product and the company. The company needs to change its marketing strategy, so that it can recover the company's reputation. and trust. I suggest that when developing a new product you consider all factors and possibilities and create a new strategy with the help of logos. They provide all the correct information to the marketing department, so they can:-2019].